Most U.S. well-known banks (online and traditional banks) use Zelle to offer the best money transfer services to their customer.
Zelle is a popular P2P financial app that lets users send and receive money online from one bank account to the next.
Whether you want to simply send a payment or fund another bank account in no time, Zelle is one of the top choices you should have at hand.
According to a press release from Zelle, the app recorded half a trillion dollars for funds transfers initiated by customers and businesses. Such statistics make Zelle an important app in the financial ecosystem.
Sending and receiving money through Zelle is simple and straightforward once you've linked a funding source to your account (a bank account or debit card).
Zelle works with most U.S. banks making it easy for customers to integrate Zelle in their bank apps.
However, knowing what local or online banks use Zelle will help you know if you should link Zelle directly from your bank app or add your debit card to the Zelle app.
That said, in this Zelle guide, I'll show you what local or online banks use Zelle.
Table of Contents
What is Zelle?
Zelle® is a fast, safe, and easy way to send money to, and receive money from, people you know and trust who have a U.S. bank account — typically in minutes when both sender and receiver are already enrolled with Zelle® at their financial institution or in the Zelle® app.
How Does Zelle Work?
Zelle sends the recipient a text or email indicating there's a payment waiting for them, along with a link to accept it.
If the recipient's bank is one of the participating partners, all they have to do to sign up for the service is provide an email address or phone number on the bank's website or mobile app.
To speed up transfers between U.S. bank accounts, Zelle makes use of the Automated Clearing House (ACH) payment system.
While you could start an ACH transfer from your bank account to a friend, the transfer might take three days to complete. Your money will arrive quickly using Zelle.
How to Set Up Zelle
You have two options for using Zelle: either through your financial institution or directly through Zelle.
How to Set Up Zelle Through Your Financial Institution
You can access Zelle through your bank’s website or mobile app. Once you’re logged in, follow the prompts to enroll your account in Zelle.
You might also be able to enroll through Zelle's own app using your banking username and password, depending on your bank.
How to Set Up Zelle Directly
Simply set up Zelle through its mobile app if your bank does not support payments through the service.
Create a new username and password by downloading the Zelle app and following the on-screen directions. You won't need to enter any private banking information, so relax.
How to Send Money With Zelle
Zelle makes it simple to start sending money once your account is set up. It involves a few easy steps.
1. Decide Who to Pay
Sending money to friends and family members or other people you know and trust works best with Zelle.
For instance, you could use Zelle to send your friend $50 if you went to dinner with them and want to reimburse them for your meal.
Several service providers or small businesses, including babysitters, lawn care specialists, and hairstylists, accept payments through Zelle.
2. Enter the Recipient’s Email Address or Phone Number
Anyone with a bank or credit union account in the United States can receive money from you using Zelle. All you need is the U.S. mobile phone number or email address linked to their Zelle account.
3. Enter How Much to Send
Enter the amount you want to send through Zelle.
4. Send the Money
After you click "send," your payment will be sent.
The money will be in your friend's or family member's bank account in a matter of minutes if they already use Zelle.
They will get a text or email explaining how to claim the payment if they aren't already enrolled.
What Banks Use Zelle?
Zelle is one of the popular P2P money transfer services in the United States.
Because of its convenience and money transfer facilities, many U.S. banks such as Bank of America, U.S. Bank, Capital One, Wells Fargo Bank, Citi, Truist, JPMorgan Chase, and PNC Bank, among others already use and take the Zelle app.
That said, the list of banks that have adopted and keep on adopting Zelle keeps on growing and increasing.
Nearly 10,000 banks and credit unions in the United States were a part of Zelle's payment network, according to Zelle in 2021.
Small local banks, online banks, and big national banks with locations all over the country are the different types of banks that offer Zelle to their customers.
To learn more about banks that use Zelle, you can check this Zelle's updated list.
You can also find out if your bank work with Zelle here.
Also Read: Can I Use Zelle Without A Bank Account?
Banks That Use Zelle Nationally In The USA
Though we can't list all U.S. banks that work with the Zelle app, here are some of the popular and top banks that use Zelle.
- Ally Bank
- Bank of Hawaii
- Bank of the West
- Capital One
- Citizens Bank
- Comerica Bank
- ConnectOne Bank
- Dollar Bank
- First National Bank
- Fifth Third Bank
- U.S. Bank
- TD Bank
- PNC Bank
Small Regional US Banks That Use Zelle
Here are some small regional U.S. banks that use Zelle.
- SunTrust Bank
- MB Financial Bank
- M&T Bank
- Home Street Bank
- Frost Bank
- Frederick County Bank
- First Tennessee Bank
International US Banks That Use Zelle
Here are some international US banks that use Zelle.
- Bank of America
- Citi Bank
- JP Morgan Chase
- Morgan Stanley
- Wells Fargo
Online Banks That Use Zelle
There are many online banks that use Zelle as of the present date.
Varo, Chime, and Ally Bank are some of the online banks that use Zelle among others.
You can search for online banks that use Zelle from here.
Also Read: Can I Use Zelle Without A Debit Card?
List Of Banks That Don't Use Zelle
Zelle is a popular financial app that has rapidly integrated most US banks countrywide.
While Zelle might seem popular among US banks, there are a couple of banks that don't use Zelle.
Listing out these banks would be very easy since Zelle is constantly integrating US banks. Nonetheless, the best way to get a list of banks that don't use Zelle is to identify all those who aren't listed on Zelle's supported banks and credit unions page.
Does Zelle Partner With All Of The Banks Globally?
With more banks already on board and a standalone app for those who want the most convenience, Zelle is the best way to send money.
Although major banks like JP Morgan Chase have only recently begun supporting Zelle, the service has been around since 2016, but there are now many ways to use it, which means your money will be spent even more quickly.
According to them, this new partnership makes sending money simpler than ever. However, not all banks currently provide the service.
If My Bank Doesn't Support Zelle Can I Still Use It?
Yes. You can use Zelle even if your bank does not offer the Zelle® Network.
The service can now be used without a bank that is Zelle-compatible. To use it, you must first download and enroll in a valid Visa or Mastercard debit card.
You can use Zelle® to transfer money without having to wait for your traditional bank account.
Why Doesn't Zelle Connect To My Personal Bank Account?
You should make sure your bank uses Zelle.
If Zelle does not support your bank, link your debit card directly to the Zelle app.
What Are the Zelle Transfer Limits?
Your financial institution or Zelle itself may set transfer limits.
Here are a few instances:
- Bank of America customers have a maximum Zelle transfer limit of $3,500 per day.
- Chase personal checking account customers can send up to $2,000 in a single Zelle transaction and up to $2,000 per day. Higher transfer limits are available for Chase “private client” banking customers and business checking account holders.
- Wells Fargo limits established customers to sending $3,500 in daily Zelle transfers, and it may impose a lower limit for customers who are new users.
If your financial institution does not support Zelle, you can still send up to $500 per week using the Zelle app.
Also Read: What Prepaid Cards Work With Zelle?
Is Zelle Safe?
Because no sensitive financial information is shared during a Zelle transaction, it is generally regarded as a safe and secure method of sending money.
Additionally, authentication and monitoring tools should be available at your bank or credit union to help confirm that you are the one authorizing your Zelle payments.
Similar to cash, Zelle is quick, practical, and free.
However, Zelle lacks the payment security features that consumers have come to expect from credit cards and debit cards, which typically shield users from unauthorized charges.
Due to these factors, Zelle should only be used to pay friends, family, and certain small business owners who you know and trust.
Use Zelle sparingly if you want to send large sums of money to strangers or make purchases from online merchants.
Additionally, confirm that you have the correct email address or mobile number for the person you want to pay.
This makes it more likely that your money will reach the intended recipient.
Frequently Asked Questions
Why is my Zelle payment pending?
If the recipient of the payment hasn't signed up for Zelle yet, the payment may be identified "pending." For the purpose of creating a Zelle account and receiving the payment, the recipient will need to provide their mobile phone number or email address.
Is there a way to increase my Zelle limit for sending money?
Contact your financial institution to raise your Zelle limit. Limits may be specific to your type of account or they may apply to all bank customers. Your weekly send limit is $500 if your bank doesn't support Zelle and you use the app to send and receive money; there is no way to ask for a higher limit.
Can I use Zelle for my small business, or to pay a small business?
Yes. Because of its speed and lack of fees, Zelle can be a great way for small business owners to receive payments. In order to get money into your bank account more quickly than with a check or ACH transfer, you might want to encourage your customers to pay you via Zelle if their payment amounts are within their daily Zelle transfer limits.
However, keep in mind that Zelle does not provide the same payment protections as a credit card or debit card if you're considering using it to pay a small business owner for goods or services. You might not have the same chances of receiving a refund for a Zelle payment if you are unhappy with the product or if the company engages in dishonest business practices. So be sure to only use Zelle with service providers and small businesses that you are familiar with and confident in. Use a credit card to make your payment if you want greater security protection.
Can I use Zelle if I don’t have a smartphone?
If your bank or credit union supports Zelle, you can send or receive payments using its online banking platform even if you don't have a smartphone. However, you won't be able to use Zelle if your institution does not offer it and you do not have a smartphone to download the Zelle mobile app.
Final Thoughts: What Banks Use Zelle
Zelle® is a fast, safe, and easy way to send and receive money with friends, family and others you trust.
Sending and receiving money through Zelle is simple and straightforward once you've linked a bank account or debit card to your Zelle account.
Zelle works with many banks and the number of banks that use Zelle isn't fixed since many banks keep on integrating with Zelle.