Nowadays, keeping track of your orders is key to succeeding with online shopping, especially when shopping at popular stores like Temu.
Temu is one of the most popular stores out there, processing millions of orders every day. With that said, it is crucial to organize your orders in one place so that you can keep track of them because not all packages arrive at their intended destinations.
Thankfully, Temu makes it very easy for customers to access all the orders they've placed on the platform before, in a section known as the Order History. If you're looking to access this section of the app, you've come to the right place.
In this guide, I'll show you the steps you need to take when looking to access your Temu order history.
What is the Temu Order History?
The order history on Temu is this part of your account that lets you access and manage all the orders you've had to place on Temu. It doesn't matter whether you placed an order 6 months ago or just yesterday. Temu will feature all of them in this section so you can access them from one place.
Moving forward, the Temu order history features orders in all available statuses, including those that are;
- Processed.
- Shipped.
- Delivered.
- Returning.
Orders in your Temu order history are subdivided into the above categories making it easy for you to identify and even track your recent orders.
How to Access My Order History on Temu
Temu makes it very easy to access your order history. It doesn't matter whether you're on mobile or PC—you can use the convenience of Temu's mobile or web apps to access this section of your account.
For your convenience, I'll show you how to access this section on both mobile and on the web.
Accessing Temu Order History On Mobile
Mobile devices are on the trend as they offer more convenience when navigating the web which is why accessing your order history on Temu through the mobile app tends to be the most convenient way.
To access your Temu order history through the mobile app:
- Install the Temu app from the Google Play Store or Apple App Store, then log in to your account.
- Tap the Account tab on the bottom left corner of the screen.
- Now, tap "Your orders" to view a list of the orders you've placed on Temu.
Accessing Temu Order History Through the Web
If you're someone who prefers shopping through your favorite browser, you can also access your order history on Temu through the web.
To do so:
- Go to the Temu website and log into your account.
- Hover your mouse over the "Orders & Account" tab at the top right corner of the screen and you'll see a dropdown.
- From there, select "Your orders" to access your Temu order history.
You should now be able to see all the orders you've placed on Temu and easily manage them.
Temu My Order History Pending
If after accessing your order history on Temu, you find some pending orders, these could only be caused by three possible reasons.
1. Incomplete Payment Processing
If your Temu ran into an issue when attempting to process your payment, the order will remain pending until you fix things with your payment method. So make sure you link a working payment method, it could be your card or any digital payment method that Temu accepts. In over 90% of cases, you can resolve pending orders on Temu by simply changing your payment method.
2. Order Verification
Temu verifies all orders you place on the platform before it is being processed. So during this period, your order will remain pending until Temu is done with the necessary verifications. In this case, the best you can do is just to sit and wait for them to finish verifying. If the pending order on Temu takes too long, then I recommend reaching out to Temu's customer service.
3. Delaying Warehouse Processing
If you place an order on Temu that's not in stock, you have a great chance of getting your order pending because you can't tell the number of people placing that same order as you at that particular time. This causes a delay in the warehouse processing. In this case, the best you can do is cancel the order or simply wait for Temu to receive a stock of the item.
Temu My Order History Tracker
It is very easy to track orders from your Temu order history once you know how to access this section of your account. And now that you already know, we can proceed straightforwardly to the tracking process.
So to track your Temu orders from your order history page:
- Login to your Temu account in the app or website and navigate to the "Your orders" tab.
- You should land on the "All orders" page.
- From here, locate the order you want to track from here and tap "View order details."
- Now tap on the "Track" button to view delivery updates.
The Temu order history only show basic tracking information on your shipment. It is always best to use a third-party tracking service like Ship24 or 17TRACK to get more tracking details on your shipment.
Final Thoughts
Temu is one of those stores that make it easy to access and manage all orders you've placed on the platform from one place.
If you're looking to access your Temu order history, this guide compiles the steps you need to access this section or your account, allowing you to manage your orders as you want.