If you've mistakenly requested a refund on Cash App or changed your mind about it, you may be wondering how to cancel the refund request.
While Cash App doesn't provide a direct option to cancel a refund request, there are alternative steps you can take to address the situation.
In this comprehensive guide, I will walk you through a step-by-step process of canceling a refund request on Cash App, ensuring a smooth resolution to your transactional needs.
Table of Contents
Can You Cancel A Refund Request On Cash App?
Generally, it only takes someone with a good heart to think of canceling a refund request on Cash App because the person must have recognized their mistake and simply want to make things right.
Of course, there's always a solution for this — meaning, you can cancel a refund request on Cash App.
We'll see later how you can cancel a refund request on Cash App.
Also Read: Cash App Payment Completed But Not Received: Fixed!
How To Cancel A Refund Request On Cash App
When you send a payment on Cash App, the transaction is usually instant and in most cases, can't be cancelled.
However, some transactions in your activity tab might display a cancel option which once clicked will automatically cancel the payment.
If you're looking to cancel a refund request on Cash App, chances are you've surely requested a refund through this process.
Thankfully, there's a way out, though might take some time in most cases.
When you request a refund for a Cash App transaction, the recipient needs to review the request and issue the refund in case they received it; — there is basically nothing more you can do from your end other than waiting on their decision.
However, if the recipient does not review the transaction, it will be moved to the "Pending" section of your activity tab till they take action on the transaction.
If the payment sent was for a good or service to a business or you just sent money to a friend or relative that was expecting the payment, chances are they won't do anything further as long as they received the payment.
In this case, all you'll need to do is wait for Cash App to cancel your refund request after some months.
On a Reddit post, a Cash App user with the same issue confirms their refund request was automatically declined after months.
It can, however, take longer in most cases as another user commented on the same Reddit post that they have been waiting for their refund request to be canceled for several months now.
If you've been unable to cancel a refund request on Cash App for some time now, then there's an easier way to get your refund request declined which is by getting in touch with Cash App support.
Cash App support is available for all issues and inquiries on the platform and is a last resort in case a situation is more than what their easy-to-use in-app features can't handle.
To cancel a refund request on Cash App through Cash App support:
- Open Cash App on your phone.
- Tap the profile icon in Cash App.
- Select "Support."
- Select "Start a Chat" and explain you're looking to cancel a refund you accidentally requested in a straightforward and polite manner.
- Finally, send them the message.
You can also contact Cash App support by phone and explain the issue to a representative directly by calling 1 (800) 969-1940, Monday through Friday, 9:00am to 7:00pm EST.
The support will help you cancel the refund request as soon as they handle the issue.
It can take a few days in most cases.
How To Get A Refund On Cash App If Sent To Wrong Person?
Cash App uses a person-to-person payment scheme which means payments sent through the platform are completed instantly and the receiver usually can access the payments from their account balance.
Cash App's P2P payment scheme makes the platform a real bait scammers use to steal money from their victims through common scams like the sugar daddy scam and forcing their victims into looking for ways to get their money back on Cash App if scammed.
Getting a refund on Cash App if sent to the wrong person is really difficult and in most cases, impossible.
However, you can request a refund from the person you sent the money.
There's usually no guarantee on whether they would refund the money or not; — it only takes someone with a good heart to do so.
That said, to get a refund on Cash App if sent to the wrong person:
- Tap the Activity tab on their Cash App home screen.
- Select the payment.
- Tap the three dots (...) icon.
- Select "Refund."
- Press "OK."
Also Read: Cash App Payment Completed But Not Received
How Do I Get a Refund on the Cash App If Sent to the Wrong Person They Won't Refund?
If the person to whom you sent money does not want to send your refund, you have the option of disputing the transaction on Cash App.
Your argument must be clear and be sure you did not receive the purchased item (if dealing with a business).
If in case the transaction was made with another user, then report the transaction to Cash App as soon as you take notice of your mistake.
Also Read: Random Person Sent Me Money On Cash App
How Long Does A Cancelled Cash App Refund Take?
It usually takes 1 to 10 business days for Cash App to receive a refund for a canceled transaction.
In case you don't receive your refund in this timeframe, Cash App recommends reaching support after a period of 10 business days have passed.
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Frequently Asked Questions
How do you cancel a cash request on Cash App?
To cancel a Cash App refund request, you have the option of either waiting for the refund to be declined by Cash App or contact support.
Can you cancel a pending transaction on Cash App?
Yes, you can cancel a pending transaction on Cash App if and only if the transaction displays a Cancel option.
How do I cancel a completed Cash App transaction?
Cash App can't cancel or refund a payment after it has been completed. If you sent money to the wrong account, ask the recipient for a refund: Tap the Activity tab on your Cash App home screen. Select the payment in question and tap Completed.
Final Thoughts
Cash App is a popular payment service that allows users to send and receive payment safely and conveniently.
When dealing with such platforms, we should be cautious of the risks involved with using it, and requesting a refund is what's on our mind when we think we made an error with a transaction; — having a good knowledge of the reverse process can be helpful though.
This article compiles everything you need to know when looking to cancel a refund request on Cash App.
Keep in mind, though, that while some refund requests will automatically be declined after some months, others can take even longer.
However, in case it takes longer, consider reaching out to support and briefly explain the issue to them.