Cash App scams are frequently occurring and its no new thing most users are wondering how to get money back on Cash App if scammed.
Cash App is a well-known P2P payment service that lets users instantly send and receive money online. The Cash App also offers lots of helping features such as the borrow feature which lets eligible users borrow money from Cash App.
Though Cash App keeps on implementing security features to fight against scammers, they still, however, find ways to scam novice users on the platform. Even experienced users get scammed on the platform.
Scammers are everywhere, not only on Cash App.
The United States Federal Reserve reports that there were 2.8 million reports of fraud nationwide in 2021, with $5.8 billion in losses, an increase of 70% from the previous year.
Cash App scams, however, account for a huge part in these fraudulent reports.
If you got scammed on Cash App and are looking for a way to get money back, then you've come to the right place.
That being said, this article focuses on showing you how to get money back on Cash App if scammed.
Table of Contents
Can You Get a Refund on Cash App If Scammed?
Yes, but his will depend on the merchant's or receivers heart if they are sincere enough to send your money back.
Not everyone has a sincere heart to send money back to someone that mistakenly sent you money.
Cash App features some fraud protection services that might help you get your money back which include; — canceling pending transactions and requesting a refund for completed transactions.
Also Read: Can You Get Scammed On Cash App Sugar Daddy?
How Do You Get a Refund on Pending Transactions?
Cash App users typically cannot cancel transactions because they happen instantly, but they occasionally have the option to do so before the transaction is completed.
If you want to try and cancel a pending transaction because you think it's fraudulent, here's what you should do;
- Log in to Cash App.
- Tap the clock icon in the top right-hand corner of the screen to view recent activity.
- Locate the transaction you believe is fraudulent.
- Tap the fraudulent transaction.
- Look for a "Cancel" link. If there is no cancel link, Cash App has already finalized the transaction. Click the link if the option is available to cancel the transaction.
How Do You Get a Refund on Completed Transactions?
Even after the transaction has been completed, Cash App users have two options for getting their money back.
These options include asking for a refund and alerting Cash App about the scam in an effort to dispute the transaction.
Request a Refund on Cash App
The first step Cash App users can take to get their money back after the app has finished a transaction is to request a refund. To do this:
- Log in to your Cash App account.
- Tap the clock icon in the top right-hand corner of the screen to view recent transactions.
- Locate the transaction in question.
- Tap the transaction.
- Tap the "Refund" option.
- Tap "OK."
Once the procedure is finished, Cash App will send the refund request to the retailer.
Cash App requires merchants to respond to refund requests within 10 days, but it is entirely up to the merchant whether to grant refunds in response to these requests.
Unfortunately, con artists are unlikely to simply hand their victims' stolen money back.
Users should escalate the situation by disputing the transaction if they don't get their money back within 10 days.
Also Read: My Cash App Was Hacked How Do I Do?
How Do You Report a Scam to Cash App and Dispute the Transaction?
Scammers typically refuse to return money they have stolen unless forced to.
If a company can't prove that they delivered the goods or services you paid for, you can dispute the transaction to force them to refund your money.
Only after contacting the merchant and asking for a refund through Cash App and not being successful should users file disputes.
In that case, follow the steps below to report the scam and dispute the transaction:
- Log in to Cash App.
- Tap on the clock icon in the top right-hand corner of the screen to view recent account activity.
- Locate the fraudulent transaction and tap on it.
- Tap the icon that looks like three small dots.
- Tap on the "Need Help & Cash App Support" option.
- Tap "Dispute Transaction."
- Fill out all fields, answering all questions as accurately as possible to complete the dispute request.
The Cash App team will look into the claim after you've filed the dispute. The team frequently forwards the claim to the Visa network for additional investigation.
In order to obtain proof of the promised product or service and the actual product or service delivered, Visa contacts the merchant on the other side of the transaction.
Visa will decide whether the transaction was a valid payment for goods or services after conducting a thorough investigation.
Cash App will credit the user's account in full with a refund if Visa determines that the user didn't receive the promised good or service.
How Do You Report a Cash App Scam to the Government?
The Federal Trade Commission and the Internet Crime Complaint Center (IC3) are the two most popular channels for informing the government about fraud. Both organizations will require details about the fraudulent transaction as well as information to identify the victim and con artist.
Reporting scams to the authorities has two main advantages:
- Receive help getting your money back. Fraud victims may receive help having their money returned.
- Help protect others. Reporting fraudsters to the government could lead to the government catching up to the scammers and arresting them so they don't prey on others.
Here's what you'll be required to provide to these organizations.
- Your name
- Your address
- Your email address
- Your phone number
- Your bank information or Cash App information
- The transaction date
- The transaction amount
- The transaction type (cash, on the phone, or else)
- The scam type (online purchase scam, cash flipping scam, or else)
- The details of the situation
How to Avoid Cash App Scams
To keep your account safe from scammers, here are the best practices to follow;
- Avoid sending money to someone you don't know.
- Double-check all information before sending money.
- Avoid sending money to someone who promises future products or services.
- Double-check the other person's profile before sending money to make sure it’s going to the right recipient.
Pro Tip: Consider using fingerprints, face ID, and notifications to help secure your account from fraudulent activities even if someone with your login details attempts to steal money from your account.
Frequently Asked Questions
Will Cash App refund my money if I get scammed?
Yes, in most cases Cash App will refund money to fraud victims. Scammed users should log in to their Cash App accounts, locate the fraudulent transaction and notify the platform by filing a dispute.
What happens if I get scammed on Cash App?
What happens after a scam takes place on Cash App or otherwise is up to the victim. While some victims will ultimately accept the loss, they don't have to. Instead, they should follow the steps above to work toward getting their money back and reporting the scam to the proper authorities.
Can someone hack your Cash App with your email?
Cash App offers multiple security features to help keep your account safe, and it's unlikely that anyone will be able to access an account without the account holder offering up sensitive information. Cash App users should take advantage of enhanced security features like face ID and fingerprint scans as well as push, email and text notifications, adding multiple layers of security to keep hackers out.
Cash App is a popular P2P payment services that lets users instantly transfer funds with convenience.
Because transfers are instant on the platform, it is vital that you keep your account information personal and always double-check the person you want to send to the money to.
The best way to get money back on Cash App is to go into direct talks with the scammer asking them to refund the money or even part of it. If it doesn't work out, then you can tryout the other ways to get your money back that have been listed in this article.