Someone sent you money on Cash App but you did not receive it? Cash App payment completed but not received is an issue faced by many users on the platform. We'll be seeing possible reasons why this occurs.
Cash App is a popular P2P payment service that lets users send and receive money online instantly.
The Cash App is ideal for little transactions such as bill payment and sending payments to friends, relative or just paying for launch at restaurants that take Cash App.
Cash App also offers financial aid to users through a borrow feature that lets eligible users borrow money from Cash App.
The Cash App also works with other financial apps such as Cash Advance apps making it easier for users to easily get a payday loan from cash advance apps that work with Cash App.
Cash App is not only ideal for individuals, but also lets business owners receive payments for their services.
Though Cash App seems to be perfect, it isn't in most case especially due to the numerous Cash App scams that happen every day on the platform.
Aside from scams, Cash App users usually experience difficulties when transferring money on the platform. One common issue faced is the Cash App payment completed but not received.
If you're looking to fix Cash App payment completed but not received, you'll first need to diagnose and understand some reasons why that occurs.
There are many reasons why Cash App payment completed but not received may happen to you some of which are; connection problems, an unreachable server, insufficient funds, an exceeded daily limit, among others.
This article focuses on showing you reasons why Cash App payment completed but not received with possible troubleshooting tips to the issue so you can receive your money.
Table of Contents
What Does Completed Mean on Cash App?
Completed Payment on the Cash App indicates a successful transaction and the deposit of funds into the recipient's account.
Typically, when a payment shows as Completed in the Cash App, the recipient's account is automatically credited. A completed transaction cannot be cancelled.
It is recommended that you get in touch with the recipient if necessary to ask about a refund.
Cash App payments typically happen instantly. There may occasionally be a problem, and depending on the problem, it may take anything from a few minutes to days to fix.
Also Read: How to Get Money Back On Cash App If Scammed
Why is Cash App Completed Payment But Funds Not Received?
Sent and received payments are typically available right away with Cash App. This isn't always the case, though. You might occasionally encounter a Cash App "Payment Pending" message.
When a Cash App payment is successfully initiated but not yet completed, it means that the transfer is currently not possible.
Unfortunately, this is a fairly frequent problem, so Cash App advises you to wait a couple of hours for the money to be sent.
Also Read: My Cash App Was Hacked What Do I Do?
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Reasons Why Your Payment is Being Delayed
Your payment is being delayed for a few different reasons. The most frequent ones are typos, connection issues, unreachable servers, insufficient funds, exceeding the daily limit, unidentified senders, spam, and fraud.
Older app versions and expired credit or debit cards are a couple less typical examples.
Let's examine each in more detail.
1. Connection Problems
One of the most prevalent causes of a payment being identified as pending is a sluggish and unreliable internet connection.
Cash App payments are not processed if your device disconnects at any point during the transaction.
Always check your device's internet connection before beginning a transaction session to prevent this.
2. Unreachable Server
On the other end, connectivity issues can occasionally happen.
For instance, connectivity problems or improper communication between the two servers sometimes affect bank servers and Cash App servers.
The user who is not to blame is negatively impacted by this problem and their user experience.
The problem is typically resolved by Cash App, but if you'd like, you can get in touch with both your bank and the Cash App support team to figure out what's going wrong.
3. Insufficient Funds
If your funds are insufficient, then Cash App won't be able to complete the transaction. Even though this one should go without saying, occasionally people overlook it.
To complete the transaction, an account balance must have at least the payment amount.
If this happens, Cash App suspends your payment until your balance is replenished. Cash App will carry out the transaction as soon as there are enough funds in your account to cover it.
Always double-check your balance prior to beginning a transaction session to completely avoid this.
If your account balance is running low, here's how to add funds to Cash App.
4. Exceeded Daily Limit
You can send up to $250 in any given week and receive up to $1,000 in any given month with Cash App.
However, the app does allow you to increase this limit by verifying your account because this is not very useful.
Use your full name, date of birth, and SSN last four digits to verify your identity and Cash App account.
Therefore, if you've gone over your account limit, you cannot send payments. Similarly, payments from accounts that go over their limits won't be accepted by you. Verify your account or just wait for the problem to be resolved to get around this.
5. Anonymous Sender
Cash App needs to be as safe, secure, and protected as possible because it deals with money.
Cash App automatically holds payments from unauthorized and anonymous senders in an effort to safeguard your account from potential threats.
Only if you decide to accept them will the app give you access to such payments.
Be careful when accepting payments from anonymous senders because you'll be doing this at your own risk.
6. Spams and Frauds
Cash App accounts are flagged as spam or fraudulent, which is a little different from the anonymous sender situation.
Cash App will immediately block any messages that one of these accounts tries to send you before they get to your account. A transaction that Cash App has blocked cannot be completed.
Also Read: Can Someone Hack Your Cash App With Your Name, Username, Email, $Cashtag?
7. Typo Errors
Errors do happen, particularly when typing. If there is a mistake in the $Cashtag, ID, or any other piece of information, the payment will be rejected. So, before concluding a transaction, always double-check for any typos.
8. Expired Payment Cards
An expired debit or credit card is another factor that can cause a stuck payment.
The payment might not be processed if you use an expired card, and your bank might hold it until you contact them again.
The expiration date on the back of your card can be used to determine whether or not it has expired.
9. Outdated Application
Updates to applications are made for a reason.
So, yes, an outdated version of your Cash App could be the cause of your pending payment. Make sure the Cash app is downloaded to your device in its most recent version.
Also Read: Can You Get Scammed On Cash App Sugar Daddy?
Receiving Payments on Cash App
All payments you receive are recorded by Cash App in your activity feed.
Use the steps below to access your activity feed through the app:
- Open your Cash App application and tap the "Activity" tab on your home screen
- Choose your payment of interest and check its status
Missing Payments
Payments that appear to be missing may have instead been sent to other phone numbers or email addresses.
These steps can be used to find these payments:
- Open your Cash App application and go to the profile icon on your home screen.
- Choose "Personal."
- Append any missing phone numbers or email addresses.
What Happens if Someone Doesn't Accept your Cash App Payment?
If you sent a payment on Cash App and the receiver does not accept your Cash App payment, the request will automatically expire within 14 days from the day on which the payment was sent.
When you receive a Cash App payment, it will be available instantly in your balance. You can then choose to send the money to friends or family, or Cash Out to your linked debit card.
Frequently Asked Questions
What happens if someone doesn't accept your cash app payment?
If they do not respond within 14 days, the request will automatically expire. When you receive a Cash App payment, it will be available instantly in your balance. You can then choose to send the money to friends or family, or Cash Out to your linked debit card.
What is Cash App more information is required to accept this payment?
Cash App payments are usually available instantly. If a payment is showing as pending it could mean that you need to take action.
why can't i receive money on cash app?
If a payment is missing from your activity feed, it may have been sent to a different phone number, email address, or $Cashtag associated with you.
How long does it take for Cash App to complete a transaction?
Cash App payments are usually instant and the recipient receives the funds as soon as you send them.
How do you know if your Cash App payment went through?
To know if your Cash App payment went through, go to the activity feed of your Cash App home screen. From there, you should be able to see the status of all your Cash App transactions.
Final Thoughts: Cash App Payment Completed But Not Received
Cash App is a popular P2P payment service that lets users instantly send and receive money conveniently. Pending payments is a frequent issue that users face on the platform and where Cash App payment completed but not received.
There are a number of reasons why this happens to you. This article compiles these possible reasons with guidance to troubleshooting the issue and receive your payment accordingly.