Your Instagram stories not working? Continue reading to know how to fix the issue.
Instagram is one of the popular social media platform that connect many people with different cultures from all over the world and accounts for a huge part in the digital ecosystem.
Not only individuals use Instagram, but business owners and influencers do equally to promote their business and easily communicate with their audience.
Talking of communication, one popular way influencers use to communicate with their followers on Instagram is through Instagram stories.
In fact, Instagram is most about images, videos and stories and without one of these 3, the engagement rate when communicating on the platform wouldn't be the same.
That being said, many users face a common issue on the platform, commonly known as "Instagram stories not working", where users aren't able to view stories.
Being one of the users facing this issue shouldn't be easy because you might be missing a lot from your Instagram idols.
Thankfully, there are many ways to troubleshoot and eventually, fix the issue.
To help you out, we've compiled the best troubleshooting guides to fix Instagram stories not working issue.
Table of Contents
What Causes Instagram Stories Not Working?
Instagram stories not working might be due to a number of reasons of which the most prominent is due to poor internet connection.
However, in most cases, the Instagram stories not working issue can be a technical issue from the app's server which usually affects a considerable number of users.
The Instagram stories not working issue can also occur in case you are not using a proper version of the app or if you installed an unstable version of the app on your mobile device.
There are just many possible reasons and below, we've provided different troubleshooting steps to fix the issue.
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How To Fix Instagram Stories Not Working
Here are some fixes to apply if you face the Instagram stories not working issue.
Fix 1: Check your Internet Connection
If your Instagram Stories are not loading, you should first check your internet connection.
Try turning on Wi-Fi if you're using a cellular data connection to see if it helps.
If it doesn't work, open another app that uses the internet, such as YouTube or TikTok, and check to see if it loads correctly.
If it doesn't, the issue is probably not with Instagram but rather with your internet connection.
Fix 2: Restart your Device
For a start, restart your router to see if it resolves the Instagram stories not working issue.
If it doesn't, then restart your mobile phone.
Restarting your phone clears some caches that might be causing some glitches with apps on your phone.
Fix 3: Check if There's a General Instagram Glitch
As earlier mentioned, Instagram stories not working or loading issue can originate from a bug in the Instagram app, which unfortunately seems to be happening more frequently lately.
Search for "Instagram" on DownDetector.com if you think this might be the issue. You may check here to see if there have been any local reports of an Instagram outage.
Even better, see if there are any complaints of Instagram being unavailable on Twitter. Simply type "Instagram down" or the hashtag "#InstagramDown" into a search engine to see what results.
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Fix 4: Clear Instagram App Cache
Most of the time, clearing the an app's cache will fix any issue faced with an app.
So, clear the cache of the Instagram app to fix the Instagram stories not loading issue, Android users should go to settings, find the Instagram app, and then tap the clear cache button.
After doing this, the cache for the Instagram app will be cleared.
Go to iPhone settings if you have an iPhone. Select General. Click iPhone Storage. Locate the Instagram app and choose it >> Click the Offload App button. Install Instagram once more.
After clearing the cache, verify whether Instagram stories are working.
Fix 5: Reinstall or Update the Instagram App
The next thing you should do if none of the preceding fixes helped in fixing the Instagram stories not loading issue is to update or reinstall the Instagram app.
The simplest way to fix bugs and other technical problems is typically to update the app to the latest version.
Go to the App Store (for iPhone) or Play Store (for Android) and see if there are any updates available to update Instagram.
If so, update the app before trying to reload your Stories.
If you have the latest version of the Instagram app and your stories still won't load, you can try uninstalling and reinstalling the app.
Fix 6: Sync Date & Time
Most apps work properly when your date & time are up-to-date.
So check to see if your date & time are correct since it can be a possible cause for the Instagram stories not working or loading issue.
Fix 7: Contact Instagram Support
If your Instagram Stories are still not loading, you can try contacting Instagram support as a last resort.
By visiting your profile page and clicking the hamburger button, you may accomplish this within the app itself. Tap Settings > Help > Report a Problem from there.
There, you can describe what's wrong and Instagram can assist you in resolving the issue.
Instagram Archive Stories Not Loading
Instagram archive stories not working is another issue faced with stories on Instagram.
To fix this issue, you'll need to follow the troubleshooting steps listed above.
Instagram Stories Not Showing Up On Top
If your Instagram stories is not showing up on top, close the Instagram app and head over to the app's settings and clear the cache to resolve the issue.
If the issue persist, then consider uninstalling and reinstalling the app.
Instagram Stories Not Posting
The Instagram stories not posting issue is most of the time caused by network issues.
Check to see if your network connection is good and if the issue persist, consider clearing the app's cache and restart your phone.
Instagram Stories Showing Up Hours Later
The Instagram stories not showing up hours later issue is usually caused by a internet connection issue.
So, the Instagram stories should show up some few hours later when your internet connection is best.
Final Thoughts: Instagram Stories Not Working
The Instagram stories not working issue is a common problem faced by many Instagram users.
The issue can be caused by a number of reasons as explained earlier.
Hopefully, you can fix the issue by following any of the troubleshooting steps mentioned above.
Frequently Asked Questions
Why are stories on Instagram not working?
Stories on Instagram will not work if your network connection is poor.
Why can't I upload story on Instagram?
When you can't publish stories to Instagram, it's either because your internet connection is unstable or there are too many bugs in the app. Therefore, if the app still does not work, try checking the Internet first. Then, update the application.
Why wont my Instagram stories post anymore?
Your account might not show the Add posts to story button if your Instagram app is not up to date. It's also possible that the platform itself is experiencing some issues. Additionally, Instagram releases different features to various regions, so it's possible that the Add post to story option isn't available on your account.