World of Warcraft (WoW) is a subscription-based MMO role-playing game with a very strict refund policy, and usually, a miscomprehension of this policy can make you ineligible to get a refund.
So if you need your refund request approved, you need to understand this refund policy, and this guide compiles just what you need to make sure you get your WoW subscription refund.
What is the Blizzard Refund Policy for WoW?
Blizzard refunds are non-refundable, according to their refund policy—and this goes the same for WoW subscriptions that have passed their eligibility for a refund.
In fact, this is what Blizzard says for WoW subscription refunds:
We'll refund any unused World of Warcraft subscription within 14 days of the purchase. We won't refund subscription time lost due to a suspension and/or permanent account closure. For permanent account closures and suspensions longer than 15 days, we will cancel upcoming recurring subscriptions.
If you've understood what has been said, you should know that the only way for you to get a subscription refund on WoW is to make sure that you haven't used your subscription within the 14 days you have to request a refund.
When you request for a refund, Blizzard will review your refund request if you meet the following criteria:
- You're being charged for the subscription even though you haven’t played the game in months.
- You were not aware that your subscription has been renewed.
- You canceled your subscription, but you were still charged.
If you match any of the above situations, then you may continue to request a Refund for your WoW Subscription.
What Do I Do If I Forgot to Cancel WoW Subscription
You will surely be charged if you forgot to cancel your WoW subscription after free trial. The only thing you can do in this case is to request a WoW subscription refund. We have shown below, two ways you can use to get a WoW subscription refund.
However, when using a virtual credit card for free trials, you won't have to border yourself to cancel the free trial before it ends. As another alternative, here's how to get free trials without credit card or PayPal.
How to Get Your WoW Subscription Refund
You can request and get a WoW subscription refund by contacting support on the Blizzard website or via Phone within 14 days of your subscription.
1. Get Your WoW Subscription Refund Via Blizzard Website
To get your WoW subscription refund through Blizzard's website:
- Go to Blizzard Support Page for WoW.
- From the left sidebar, select the Payment category.
- Now, click on Refunds.
- Provide additional information regarding your refund and click Submit Your Request.
You can go into more depth by clicking the "I would rather describe the issue" button, which is found somewhere under the categories. Blizzard will send you an email once your request has been processed.
2. Get Your WoW Subscription Refund Via Phone
If you don't get a suitable response after the first effort, you may always contact Blizzard directly. Request a refund via phone with the following steps:
- Dial (877) 566-3886 on your cell phone.
- On the call, tell them you want to talk to a representative.
- Confirm your account details.
- Tell them why you want a WoW subscription or expansion pack refund.
How to Get WoW Subscription Refund with Reddit
If you've exhausted all other alternatives and Blizzard has yet to issue a refund, you should turn to social media. There's nothing like a heated public debate to inflame public opinion against a company. Create a discussion in r/blizzard or r/wow on Reddit, or tweet them @BlizzardCS on Twitter. The company is usually motivated to find a solution by public indignation.
Can I Get a Refund for the Battle for Azeroth Expansion?
Expansions are an essential element of the World of Warcraft experience. If you wish to participate in late-game activity, you'll need these content packs. Until Battle For Azeroth, there were only a few concerns with expansion launches.
Many gamers requested refunds after the content update was riddled with bugs and connection troubles that rendered it unusable.
Blizzard is willing to refund Battle for Azeroth if you haven't used any of the expansion's special content.
Are Refunds Credited to the Same Payment Method Used for Purchase?
Yes, if you receive a refund from Blizzard, the funds will be repaid in the same payment method that you used to make the transaction.
When Can I Expect My WoW Subscription Refund?
For Blizzard reimbursements, there is no set timetable. The process normally takes a few days, but it can take up to a month in some situations.
Final Thoughts on How to Get a WoW Subscription Refund
WoW is a great role-playing game that has attracted millions of users. However, there are many reasons that push its users to cancel their WoW subscription.
In most cases, cancelling your subscription wouldn't stop WoW from charging your account. In this case, you will want to request a WoW subscription refund. Blizzard says all purchases on WoW are non-refundable. However, they can refund in their likeness. You need to contact WoW through Blizzard's support page or via phone call. Provide them with all the details they need, and if you are lucky enough, you will get a refund.
If you do not get a satisfactory response from them, shouting out loud through social media and forums can help you get a refund.